Casiroom Casino Responsible Gambling

We take safer gambling seriously and aim to make play at Casiroom controlled and enjoyable. Our responsible gambling approach focuses on protecting players, offering practical tools to manage activity, and signposting professional support when needed. If you ever feel gambling is becoming a problem, we encourage you to use the controls below or contact our support team for help.

Player protection principles

We expect customers to gamble within their means. We promote transparency about risks and provide straightforward options to limit activity. Our goal is to reduce harm by making it easy for players to set boundaries, take breaks, and seek help without judgement.

Activity-control tools

You can manage your account activity using a range of built-in tools. These include deposit limits, loss limits, session time reminders and temporary account breaks. Limits are applied to help keep play responsible and are adjustable or removable only after a cooling-off period.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you add to your account. These limits take effect immediately and can be lowered at any time. Increasing a limit may require a waiting period to help prevent impulsive changes.

Loss limits

Loss limits let you cap the net losses allowed over a set period. If you reach the limit, betting activity will be restricted until the limit resets or you choose to extend your break following the required waiting time.

Time limits and session controls

Use session reminders or automatic logout options to limit how long you spend gambling in one sitting. We also offer short-term time-outs if you want an immediate pause, and account breaks for longer cooling-off periods.

Self-exclusion

If you need to stop for an extended period, you can request self-exclusion. Self-exclusion blocks access to your account for a set timeframe and can only be lifted after the exclusion period ends and verification checks are completed. Contact support if you wish to self-exclude and we will guide you through the process.

Recognising problem behaviour

Watch for signs such as chasing losses, hiding gambling from friends or family, difficulty stopping, and spending more time or money than you intended. If you notice these behaviours in yourself or someone close to you, consider using limits, taking a break or seeking professional help.

Practical tips to stay in control

- Set realistic deposit and loss limits before you start. - Use session timers and take regular breaks. - Only gamble with money you can afford to lose. - Avoid gambling when stressed, tired or under the influence. - Discuss concerns with friends or a trusted person.

Professional help and support organisations

If you need specialist support, reputable organisations in the UK include GamCare, GambleAware, GamStop and the National Gambling Helpline. These services provide confidential advice, self-help tools and treatment options. Please reach out to them or contact our support team for guidance on next steps.